Privacy Policy

  1. Data Controller Information
    Marta Benseny Almirall
    47973669Q
    Ronda del Pedregar 1, Montmeló 08160, Barcelona.
    mbenseny@bensenyadvocats.com

 

  1. Purpose of Processing Your Personal Data
    Depending on your relationship with us, we will process your personal data for the following purposes:

 

  • To develop, fulfill, and execute the service contract you have entered into with us.
    This includes processing your data primarily to:

    • Manage the contractual relationship between us and execute the service contract, including billing, payment collection, and maintaining contact.

    • Contact you regarding updates or informative communications related to the contracted services, including sending quality surveys.

  • To respond to requests or inquiries made through our communication channels.
    We only process the personal data strictly necessary to manage or resolve your request or inquiry.

  • Sending communications, including via email and other equivalent electronic means, regarding our services.

 

  1. Legal Basis for Processing Your Data
    The legal basis for processing your personal data depends on the specific purpose, as detailed below:

 

  • Development, fulfillment, and execution of the service contract:
    Processing your data is necessary for executing the purchase or service contract that binds us.

  • Customer Service / Contact:
    We consider that we have a legitimate interest in handling inquiries or requests submitted through our contact channels, as this processing also benefits you by allowing us to provide appropriate assistance.

 

When you contact us regarding service-related issues, processing is necessary to execute the contract between the parties.

  1. How Long Do We Retain Your Data?
    The retention period depends on the purpose for which we process your data:

  • Development, fulfillment, and execution of the service contract:
    We will process your data for the time necessary to manage the provision of the contracted services.

  • Customer Service:
    We will process your data for the time necessary to respond to your request or inquiry.

  1. Will Your Data Be Shared with Third Parties?
    Your data will not be shared with third parties.

 

However, we may work with third-party service providers who require access to your data to perform the contracted service. They will process your data in compliance with legal requirements, following our instructions, and under a data protection agreement that ensures:

  • Data processing only for the agreed purposes.

  • Implementation of appropriate technical and organizational measures.

  • Deletion or return of data upon service completion.

 

We follow strict criteria when selecting third-party service providers to ensure compliance with data protection regulations.

  1. Your Rights Regarding Your Data
    We are committed to respecting the confidentiality of your personal data and ensuring the exercise of your rights. You have the right to:

 

  • Request access to your personal data.

  • Request its rectification.

  • Request its deletion.

  • Request the restriction of processing.

  • Object to processing.

  • Data portability.

  • Withdraw your consent.

  • Be informed about data processing.

  • Object to automated individual decisions.

 

To exercise your rights, please send a written request along with a copy of your ID to:
Ronda del Pedregar nº 1, Montmeló 08160 (Barcelona).
Alternatively, you may email us at: mbenseny@bensenyadvocats.com

You may also contact the Spanish Data Protection Agency (www.aepd.es) for additional information or to file a complaint.